Complaint Notice
PURSUANT TO THE REQUIREMENTS OF SECTION 157.007 OF THE TEXAS
MORTGAGE BANKER ACT, CHAPTER 157, TEXAS FINANCE CODE, YOU ARE
HEREBY NOTIFIED OF THE FOLLOWING:
COMPLAINTS REGARDING A LICENSED RESIDENTIAL
MORTGAGE LOAN ORIGINATOR SHOULD BE SENT TO THE
TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE
LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS
78705. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT
1-877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF
CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS
CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN
ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE
RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE
DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION
ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEB
SITE AT WWW.SML.TEXAS.GOV.