“A local listing agent reached out to me to rescue a loan that was supposed to close three weeks earlier. The previous lender for the buyer was a national lender, and they kept asking for additional documentation week after week, causing the deadline on the offer to expire. I was asked how quickly Sente could get the loan closed. I received the file on the 20th, and with Sente teamwork, we were able to close the loan within eight business days. Not only were we able to rescue the loan for the buyers, but the sellers were also able to close on their new build as well. I am so thankful we were able to get this to the finish line for all those involved!”
Jennifer R., Mortgage Banker, New Braunfels, Texas
“A short while ago, I had the opportunity to rescue a file for a real estate agent that was a buyer for her own home. She was working with a local competitor on her loan, but they were unable to get it across the finish line. Her broker told her to call us right away for help. Our operations team members responded right away with assistance to get this one closed quickly. The listing agent called to express his gratitude for our team as well. I am so proud to work with the best of the best. Sente loves tough loans!”
Stefanie L., Branch Manager, Cabot, Arkansas
“One of my clients was recently advised by an online lender to pull funds out of her retirement to pay off equity owed to her ex-husband. As a local lender, fortunately I am familiar with local laws. We were able to accomplish a split equity refi with an owelty of partition deed. There are definitely advantages to working with a local lender, and I am proud to say we were able to rescue our client’s future retirement funds!”
Debbie R., Mortgage Banker, Houston, Texas
“We recently helped a borrower that sold their home and was purchasing a new home simultaneously. The home they were buying fell through just days before they were scheduled to close. They needed to find a new place as fast as possible to avoid having to move into temporary housing. Once they found a new one to buy, the clock was ticking with only two weeks to close. The new happy homeowners closed on time and are settled in their new home.”
Tina S., Branch Manager, New Braunfels, Texas
“My referral partner was working with a client on a $1.8 million home purchase. She told them to reach out to me on the loan, but the buyers had worked with a large online lender on a previous purchase, so they decided to go that direction. The process was prolonged two weeks, then three, then four, and eventually they were told ‘no’ on the loan. The buyers finally reached out to me, and we were able to get them closed on their new home in 14 days.”
Milton B., Branch Manager, Houston, Texas
“I had a VA buyer that I had originally approved, but she ended up deciding to try going with an online lender the seller wanted her to use. A couple of months went by and the agent called and said the online lender had no idea how to process a VA loan and denied the client. The agent asked if the Sente team could take over. We restarted the loan and closed in two weeks. We will always do what it takes to help out our VA homebuyers!”
Jenny L., Mortgage Banker, Killeen, Texas