Loan Officer (Austin, Houston, San Antonio)

Sente Mortgage is expanding in Austin, Houston and San Antonio! We are looking for motivated, experienced professionals to join our teams. Our culture is focused on enabling “sente” moves for our clients, mortgage bankers and staff.
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There are many places to “do” loans. While Sente provides industry-leading operational execution and excellent service to our borrowers, we are, by design, much more than that.

Sente exists to provide accomplished and ambitious loan officers with a fulfilling and rewarding career. This means we focus on providing an uncommon level of support to our originators through systems, strategies and customized educational content. Through our proprietary Smarter Money Moves database marketing strategy, our Build Your Business seminars for your referral sources, or our Business Planning Boot Camps, you will find yourself engaged in growing your business like never before.

Our loan officers report that before Sente they often felt like they were hitting a wall, unable to realize their full potential in this industry. They also found that Sente is particularly effective in helping them break through whatever is holding them back and reach a whole new level. It is common for loan officers at Sente to see a 30%-50% increase in their production and/or revenue after six months. Indeed, twelve of our originators, all placed on the Ongoing 24 at the same time, saw an average increase of 64% in their production after six months.

In the end, the best way to get a glimpse of what we do is to talk with any of our loan experts. Their stories and their successes are the heart and soul of Sente Mortgage.

Desired Skills & Experience:

Being a part of Sente Mortgage means you are partnering with an organization designed to promote your success. We have identified the fundamental criteria, standards, disciplines and practices for success, and we have created support systems to provide these elements.

We are looking for ambitious licensed loan officers who:

  • Are committed to excellence and excel at what they do
  • Can offer leading-edge financial assistance
  • Possess the skills to build relationships (realtors-builders-financial planners)
  • Have developed their skills in several areas (sales and marketing)
  • Have natural leadership qualities
  • Are willing to embrace our proven strategies
  • Have earned a minimum of $100k per year in the past few years

Interested applicants please email cover letter and résumé to Careers@SenteMortgage.com.

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Production Partner (Austin, San Antonio, & Houston)

Support very successful and innovative Loan Officer in managing and serving client prospects from initial contact through closing. Point person for day-to-day issues in pipeline management, ensuring operational and system efficiency. Responsible for all team administrative functions.
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Responsibilities:

  • Responsible for supporting Loan Officer in lead management/conversion and in gathering documentation for pre-approvals; manage follow up, track and communicate with incoming leads
  • Prepare and send loan applications and disclosures, discovery items, and other pre-submission needs; track and submit complete file to processing
  • Assist Loan Officer with current loan applications and pre-approvals, including reconciling applications, assisting clients with documents and forms, answering client questions, setting up files in Encompass, and entering client information in database
  • Perform client relationship management, communicating with previous and prospective clients and assisting Mortgage Banker in maintaining relationships, via phone, email, and in person
  • Responsible for communicating and coordinating with clients, vendors, and internal departments as needed on both in-process loans and pre-approvals
  • Run DU/LP, assist Loan Officer in obtaining pre-approvals; research scenarios; prepare Cost Analysis Worksheets as directed byLoan Officer
  • Participate in weekly pipeline meeting; send weekly updates to in-process clients and Realtors
  • Responsible for contact database cleanup, entry, maintenance, and management, and back office support
  • Maintain up-to-date awareness and knowledge of current investor, loan program, and industry requirements, regulations and compliance standards
  • Work with Loan Officer to implement sales and marketing activities, including client learning events and client/partner appreciation events
  • Attend closings when Loan Officer is unable
  • Assist processor in handling client contact for in-process loans when needed
  • Manage/maintain Loan Officer’s calendar, scheduling client appointments and closings; prepare team members for meetings and closings
  • Perform administrative tasks such as documenting processes, file management, expense reconciliation, handling client testimonials, and reporting

Skills:

  • Professional and polished telephone, verbal, and written communication skills
  • Organized, with good time management and task management ability
  • Customer-centric attitude
  • Good math and number facility
  • Flexible and able to effectively multitask, juggle priorities, balance the ebb and flow of workload, and be meaningfully productive during slower periods
  • Proactive and self-sufficient, seeking answers using available resources and suggesting improvements for systems and processes
  • Able to work effectively in a collaborative team environment
  • Detail oriented, accurate, and thorough; able to follow systems consistently
  • Able to learn quickly and retain information
  • Professional work ethic, including timeliness, reliability, commitment, responsibility, and focus
  • No call reluctance; willing and able to pick up the phone and check in with a prospect or ask a client for documentation
  • Project management skills a plus

Requirements:

  • Bachelor’s degree
  • At least 3 years administrative experience and 2 years sales experience, preferably in real estate, mortgage loan, banking, or other financial services industry
  • Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Loan Officer license
  • Experience in Encompass and/or experience with DU, LP, GUS, pricing engine preferred

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Loan Processor

Job Summary:  Responsible for the processing of mortgage loans and performing necessary functions to completely process loans and submit to underwriting and closing, while achieving suggested metrics.
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Responsibilities:

  • Manage pipeline daily to ensure closings are met as scheduled
  • Process loans to meet Agency and Investor guidelines, policies, and procedures
  • Review new loans and order all services within 48 hours of receipt, which includes an introductory email to the borrower(s)
  • Prepare files for underwriting
  • Attend weekly pipeline meetings with their mortgage banker(s)
  • Assist in resolution of investor request and/or QC audit
  • Perform other duties as assigned

Skills:

  • Knowledge of all loan types including Conventional, VA, and FHA
  • Knowledge of income calculation
  • Professional, polished, and clear verbal and written communication skills
  • Able to work effectively in a collaborative team environment
  • Customer-centric attitude
  • Organized, with good time and task management ability
  • Proactive self-starter; highly responsible and accountable
  • Detail oriented, accurate, and thorough
  • Flexible and able to effectively multitask and juggle priorities

Requirements:

  • Minimum 3 years recent experience processing FHA, VA, and Conventional loans
  • DU/LP, FHA, and VA systems experience
  • Lender system Encompass knowledge
  • Intermediate proficiency in Microsoft Office (Word, Excel, Outlook)

Sente Mortgage is an equal employment opportunity employer.

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Production Partner | New Braunfels Office

The Production Partner is responsible for supporting Loan Officer in lead management/conversion and in gathering documentation for pre-approvals; manage follow up, track and communicate with incoming leads

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Responsibilities:

  • Prepare and send loan applications and disclosures, discovery items, and other pre-submission needs; track and submit complete file to processing
  • Assist Loan Officer with current loan applications and pre-approvals, including reconciling applications, assisting clients with documents and forms, answering client questions, setting up files in Encompass, and entering client information in database
  • Perform client relationship management, communicating with previous and prospective clients and assisting Loan Officer in maintaining relationships, via phone, email, and in person
  • Responsible for communicating and coordinating with clients, vendors, and internal departments as needed on both in-process loans and pre-approvals
  • Run DU/LP, assist Mortgage Banker in obtaining pre-approvals; research scenarios; prepare Cost Analysis Worksheets as directed by Loan Officer
  • Participate in weekly pipeline meeting; send weekly updates to in-process clients and Realtors
  • Responsible for contact database cleanup, entry, maintenance, and management, and back office support
  • Maintain up-to-date awareness and knowledge of current investor, loan program, and industry requirements, regulations and compliance standards
  • Work with Loan Officer to implement sales and marketing activities, including client learning events and client/partner appreciation events
  • Attend closings when Loan Officer is unable
  • Assist processor in handling client contact for in-process loans when needed
  • Manage/maintain Loan Officer’s calendar, scheduling client appointments and closings; prepare team members for meetings and closings
  • Perform administrative tasks such as documenting processes, file management, expense reconciliation, handling client testimonials, and reportingDesired Skills and Experience
  • Professional and polished telephone, verbal, and written communication skills
  • Organized, with good time management and task management ability
  • Customer-centric attitude
  • Good math and number facility
  • Flexible and able to effectively multitask, juggle priorities, balance the ebb and flow of workload, and be meaningfully productive during slower periods
  • Proactive and self-sufficient, seeking answers using available resources and suggesting improvements for systems and processes
  • Able to work effectively in a collaborative team environment
  • Detail oriented, accurate, and thorough; able to follow systems consistently
  • Able to learn quickly and retain information
  • Professional work ethic, including timeliness, reliability, commitment, responsibility, and focus
  • No call reluctance; willing and able to pick up the phone and check in with a prospect or ask a client for documentation
  • Project management skills a plus

Requirements:

  • Bachelor’s degree preferred
  • At least 1 year administrative experience and/or 2 years sales experience, preferably in real estate, mortgage loan, banking, or other financial services industry
  • Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Loan Officer license (or the ability to obtain within 6 months of hire)
  • Experience in Encompass and/or experience with DU, LP, GUS, pricing engine preferred