What our customers have to say

Providing a 5-Star experience for 100% of our clients is our number one priority. And that means more than just closing on time. It means we have a fiduciary responsibility to do deliver the best results each and every time. Our hundreds of amazing reviews on Facebook demonstrate this commitment to excellence every day.

Donna M.

5
Submitted on 04/17/2017

Was a nice professional experience with Mr. Birdwell and his client.

Kristen T.

5
Submitted on 04/17/2017

Just closed on my home and Jolene and her team at Sente Mortgage were phenomenal! Thanks again!

Allen G.

5
Submitted on 04/14/2017

We just closed on our Dream Home, Dick Burge was really great to deal with. Highly Recommended!

Renee’ M.

5
Submitted on 04/10/2017

As a Realtor representing sellers as my clients, the buyer used Sente Mortgage as their lender. The transaction went smoothly and the lender communicated well with all involved parties. Will add them to my lender referral list.

Donna W.

5
Submitted on 04/05/2017

Could not have done it without Jenny Lack @ Sente Mortgage! Thank you for you exceptional service and can do attitude Jenny!!!

Thiagarajan R.

5
Submitted on 04/05/2017

Myself and my wife were in India when we closed on the house we purchased in Lakeway, TX. We had to do everything long distance. Kristin Carroll and Kimberli Kenoski worked very hard to close the deal for us. There were many curve balls thrown at us by the system and good news is that we managed to do it from 14,000 miles away! I met Kimberli after we returned to Austin and she explained some of the unexpected turn of events that created stress for us. Together we succeeded!

Eddie P.

5
Submitted on 04/04/2017

Thanks Amy Elizondo. I wish every business would have staff that is as professional and helpful as you. Sente’s refinance will save me thousands of $$.

Gregg L.

5
Submitted on 04/04/2017

Sente just helped with my most recent home purchase. They made it easy and turnaround time on everything was amazingly fast. They are great to work with and I highly recommend them.

Dean F.

5
Submitted on 04/03/2017

We closed on our new house and Mike Puente has helped tremendously to get us into our new house! Thanks Sente mortgage for all the help!

Jennifer S.

5
Submitted on 03/28/2017

Tim Berry with Sente Mortgage was excellent. The entire closing process was smooth and stress free. I would definitely recommend him and his team.

John C.

5
Submitted on 03/28/2017

Thanks John Hathcote and team for making the mortgage process and closing go so smoothly!

Mandar W.

5
Submitted on 03/27/2017

We have used them twice now. To buy our first home and then refinance it. We would recommend their team. They are prompt, informative and patiently work through your needs.

Dee J.

5
Submitted on 03/27/2017

This was my first experience with Sente mortgage. I dealt with Tim and he was excellent. He was very knowledgeable and never too busy to have a quick conversation or respond quickly to any email communication. We had some obstacles to overcome during the transaction and he handled everything in a professional and courteous manor. Always upbeat and friendly. I will use him again in the future.

Rhonda D.

5
Submitted on 03/25/2017

Pam Jamison is my “go to” for all my mortgage questions and needs. Working in real estate I want to make sure my buyers have a lender with knowledge and be willing to go the extra mile it requires to get the job done. Pam is the best! She never lets me down!

Emery H.

5
Submitted on 03/22/2017

Sente Mortgage and specifically, Kristin Carroll, were a pleasure to work with and provided excellent service for my buyer. I’m looking forward to working with them in the future!

Don C.

5
Submitted on 03/21/2017

The Kristin Carroll team are rock stars. They worked with my buyer until 11:45 one night so disclosures would go out to close on time.

 

Christian Anger

5
Submitted on 03/19/2017

What a great help Milton was getting our loan completed the way we wanted. I can’t say enough good things about Milton, if this was not going to be our last house we buy I would use him in a second. Thanks again for a great job in a difficult situation. Chris

Charlotte Kramlich

5
Submitted on 03/19/2017

I just closed on a new home with the help of Lisa Segelquist and her team with Sente Mortgage in Fort Worth. They informed me of all the necessary forms and documents that I needed and provided me with the utmost professional assistance. I was very pleased with how they were able to provide me with documents I had requested at the end of my closing. Lisa also provided support at the closing and informed me that she and her team are available for further questions as they arise.

JA Austin

5
Submitted on 03/15/2017

I recently closed a home purchase transaction with Kristin Carroll and her team. I have done numerous property purchases in the past. I can say without a doubt this was the easiest closing I have every experienced. We had some interesting circumstances imposed by the seller, where I signed the purchase agreement, and we needed to close inside of a month or I would lose the deal. Most lenders promise a “30 day close” but Kristin and her team actually did it. We closed in just three weeks.

I can’t say this is the typical because I don’t know, but I am very impressed. I think a key thing for all borrowers to keep in mind, is that your lender can only move as fast as the speed with which you get them information. Help your cause and give them complete documentation quickly when they ask for it. This goes a long way.

Kristin did an excellent job communicating, was friendly and reassuring, and even showed up in person to the closing at the title company. I can say with certainty I am not a “big fish” compared to most closings, but she took the time to show up. That says a lot about someone. I would recommend this mortgage team to anyone I know, and will use them again in the very near future. Great job!

Lisa HAll

5
Submitted on 03/15/2017

Kristin Carol and the Sente Mortgage team are officially one of my top lenders to recommend! They have help me close 2 difficult deals and is helping another client of mine get in a position so she may buy a home. They are out of the box problem solvers and super sweet to my clients.
Lisa Hall
Keller Williams Lakeway/ cedar park

Carolina Butler

5
Submitted on 03/14/2017

What an awesome job this lender did and it was such a pleasure to dialog with their team from start to finish which set my mind at ease about the new home process. They were all such a blessing. They touched my heart and put a smile on face which will last a very long time. Please continue to make dreams a reality Sente Mortgage.

Marla Sykora Rice

5
Submitted on 03/13/2017

Carla Surtees

5
Submitted on 03/12/2017

Oh my gosh!!! These are the hardest working team I have ever seen in my entire life!!! They are great communicators,they work very hard and they are there to answer any and all questions you might have, all in a very timely manner! Bless you all for yor help, I so appreciate each and everyone of you!!! Thank you so much….

Stephanie McKinney

5
Submitted on 03/12/2017

Got my clients to the finish line on a complicated VA loan. Persistent and friendly team. Thank you!

Jake Badger

5
Submitted on 03/12/2017
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